This OfficeJet Pro 8720 seems to have nice other technology-related features, but this feature that images coming out facing down is a failure as a photo printer. Now I am looking into a different model, which does not have this horrible feature (image side comes out facing down), at least when it comes to photo printing. Instead, he tried to convince me to buy a different model.

I asked him a very direct question, 'Is there a simple way to change the setting so that the image side comes up from the printer?' He mentioned duplex setting, but it did not sound like a simple solution. To use all available printer features, you must install the HP Smart app on a mobile device or the latest version of Windows or macOS.

Install HP Easy Start to complete set-up. A cheaper printer never had this issue because image side (not yet completely dried ink side) comes facing up, not touching the machine.' Make sure that your printer is switched on. It annoyed me so much, and I kep saying 'I still don't like it. The representitive scanned the smuged photo (via shared desktop, controling my iMac after I installed a software and allowed him to do so), and he tried to convince me that it is just a little smudge. In short, there seems to be no way to flip the image side over to top when photo is printed. The only suggestion I have is to make the interface more user friendly as the buttons are not labeled, and even after using it for a few months I still find myself referring to the manual, especially when it comes to running any diagnostics because it takes a combination of button pushing and I can't remember them all.I just talked to one of the HP representitaves. The HP Printer Assistant shows errors and the HP Print and Scan Doctor doe snot show errors. However, you are successfully able to email documents to the printer and they print fine. Filling with the bottles of ink wasn't complicated at all, I thought I might make a mess but I didn't spill a drop! I understand that you have an HP OfficeJet Pro 8720 All-in-One Printer and it does not respond to the print commands (including test prints). I like the large paper tray, holds plenty of paper. Setup was simple on mobile via an app, my Chromebook had some issues but I eventually figured it out, and my Windows 10 laptop connected right away. I was used to using HP Instant Ink, but no need with this printer. Came with plenty of ink that will last a really long time and I do a lot of printing. I like the ink windows for viewing ink levels.

It has a modern white body that fits in with any decor, and looks very clean and sophisticated. I received this product in exchange for an honest review.

Hp officejet pro 8720 not printing